Privacy Policy

Casino Extreme may use personal information for purposes connected with providing and managing the website and its services. These purposes may include:

• Creating, maintaining and securing your player account.
• Processing deposits, withdrawals and other account transactions.
• Providing casino services, account features and customer support.
• Confirming identity, age, location and payment ownership where required.
• Conducting anti-fraud, anti-money-laundering, security and responsible gambling checks.
• Detecting, investigating and preventing unauthorised access, manipulation, collusion or other prohibited activity.
• Communicating about your account, important service notices, security matters and changes to website terms or policies.
• Sending marketing communications where permitted and where you have provided the required consent or otherwise have a lawful basis to receive them.
• Analysing website use, fixing technical problems and improving functionality, content and user experience.
• Meeting legal, regulatory, tax, accounting, dispute-resolution and record-keeping requirements.
• Establishing, exercising or defending legal rights and responding to lawful requests.

Information may be shared only where reasonably necessary for these purposes. Recipients may include payment providers, identity and verification services, fraud-prevention providers, technology and hosting suppliers, customer support providers, professional advisers and other service providers supporting the website. Information may also be disclosed where required or permitted by law, to protect the rights and safety of players or the website, or in connection with suspected fraud, security incidents or unlawful activity.

Service providers may process information on behalf of Casino Extreme and may be located in Australia or another country. Where information is handled across borders, reasonable steps may be taken to protect it and to require appropriate confidentiality and security measures. Third parties may have their own privacy policies, and you should review those policies where relevant.

Legal basis and required information

Information may be handled because it is needed to provide requested services, administer an account, meet legal obligations, protect legitimate business and security interests, or because you have given consent. If you do not provide information requested for account, verification or payment purposes, Casino Extreme may be unable to open, maintain or fully operate your account.

Depending on the circumstances and applicable privacy requirements, you may have rights relating to personal information held about you. These rights are not always absolute and may be subject to identity checks, legal obligations, security concerns, the rights of others or the need to preserve records.

How to exercise your rights

For privacy questions or data requests, contact support@casinoextreme.click. You may ask to access personal information held about you, request correction of information that is inaccurate or incomplete, request deletion of your data where deletion is permitted, or withdraw consent to marketing communications. Please clearly describe your request and provide enough information for your account to be identified. We may need to verify your identity before responding.

• Access: ask what personal information is held about you and, where appropriate, request a copy or explanation of how it is used.
• Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details.
• Deletion: ask for information to be deleted where it is no longer needed or where deletion is otherwise available. Certain records may need to be retained for a period required by law.
• Marketing consent: withdraw consent to promotional messages at any time. You may also use an unsubscribe option in a marketing message where one is provided. Account, security and service communications may still be sent when necessary.

We aim to handle privacy requests within a reasonable timeframe. If a request cannot be fully completed, we will generally explain the reason, subject to legal and security restrictions. You may also raise a concern about the handling of your information through the appropriate privacy complaint process available to you in Australia.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The current version will be published on this page with its effective date where applicable. You should review the policy periodically. Continued use of the website after an update may indicate that you have read and understood the revised policy, to the extent permitted by law.